Recipient Program

Q: Where do I begin?

We encourage recipient families and their teams to read the Program Checklist before taking any other action. The Program Checklist is your personal roadmap to successfully completing the Wigs For Kids Recipient Program. It provides detailed instructions and guidance for performing each step in the eight stages. You will find the roadmap to be especially helpful when contacting Wigs For Kids—allowing you to quickly identify the stage where assistance is needed. We strongly encourage you to print a copy for your convenience and keep it handy.

Q: Can I place an order next year, too?

Yes. The recipient family can apply again the following year for a new hairpiece if the need still exists. Wigs For Kids provides one hairpiece per child, per year, free of charge pending approval of the application. The Program steps have to be followed and completed with each application (1x annually).

Q: Can I place a rush order for my child’s hairpiece?

Wigs For Kids is unable to expedite the process for creating hairpieces.

Q: How long does it take to receive a hair replacement system?

It is difficult to answer this question definitively as the circumstances for each application is unique. Here are some considerations:

  • Wigs For Kids reviews all documentation submitted by the recipient family for completeness and accuracy. If the information provided is incomplete, we will need to follow up you.
  • We recommend that the parent/guardian (or acting guardian) take the lead in navigating this process.
  • We may have questions for you, or we may need verbal clarification or validation from you. Your availability or lack of availability affects the overall progress of your journey.
  • In some cases, the United States Postal Service (USPS) fails to meet expected ‘deliver by’ dates. This affects everyone’s ability to respond to, exchange, or provide critical information and documentation in a timely manner.
  • Our expectations for order processing and fulfilment varies per manufacturer. Current supply lines, which have been severely impacted as a result of the ongoing pandemic, also affect the timeline.

For these reasons, Wigs For Kids is unable to provide a final timeline for your child’s particular journey. We are also unable to expedite the process for creating hairpieces.

Q: Are there any type of approvals needed?

As Wigs For Kids is a non-profit organization, each application must receive approval for funding/sponsorship by the Wigs For Kids Board of Directors, first. This approval is neither instantaneous, nor guaranteed. The submission of proper documentation is key to this step.

Q: What does the Wigs For Kids Recipient Program involve?

Our program has eight stages, which are completed in order. For example, Stage 2 cannot begin until Stage 1 is completed. The stages include:

  • Stage 1: Application Approval
  • Stage 2: Getting To Know You
  • Stage 3: Measurements
  • Stage 4: Order Processing
  • Stage 5: Delivery of Hairpiece
  • Stage 6: Fitting/Styling
  • Stage 7: Approval/Acceptance
  • Stage 8. Tell Us Your Story

This program will require communication, review, and patience to complete. Think of the process for creating hairpieces as a journey—not a sprint.

Q: What information do I need to provide?

Wigs For Kids is a charity, meaning we are not funded by the federal government. As a Section501(c)(3) non-profit serving children, we must have certain documentation to provide a child with a hairpiece. Please help us by gathering these supportive documents for the application:

  1. The Wigs For Kids medical information form signed by your medical professional
  2. Prescription for ‘cranial prosthesis’ OR a referral letter stating diagnosis from your medical practitioner
  3. Legal age document (copy of one of the following are acceptable: birth certificate, passport, state ID)
  4. Current color picture of child
  5. Color picture of child prior to hair loss or picture of a hairstyle they’d ideally like to wear

Once you’ve gathered the package of documents, please mail to:

Attn: Recipient Department

24231 Center Ridge Road

Westlake, OH 44145

Q: Who is eligible?

Only individuals aged 18 years or younger can apply to the Wigs For Kids Recipient Program. See Eligibility.

Q: Does Wigs For Kids manufacture or sell hair?

We do not manufacture hairpieces. For more than 40 years, we have used multiple manufacturers to ensure that Wigs For Kids hairpieces are consistently produced and of the utmost quality possible. These manufacturers are based outside of the United States and this can, at times, result in delays of delivery.

About Wigs For Kids

Wigs For Kids is a nonprofit organization that helps children suffering from hair loss stemming
from chemotherapy, radiation therapy, alopecia, trichotillomania, burns, and other medical
causes. Stylists and regular people just like you work together to give recipients the self-esteem
and self-image they deserve.


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