Initial Consultation and Measurement Packet

Q: What happens after I mail the measurement packet back to you?

When the measurement packet is received, Wigs For Kids will notify the recipient family via email. Next, the measurement form will be evaluated for completeness. If the form is complete and all eligibility requirements have been met (see Eligibility), Wigs For Kids will place an order for your child’s hairpiece.

It takes an average of 14 weeks—from the week in which the order is placed—to receive the expected shipping date of the hairpiece. If you do not receive an email with shipping information after the 14th week, please contact us (+1.440.333.4433, or so we can follow up.

Q: What do I need to return to you after the initial consultation appointment?

Please use the complimentary pre-addressed postage-paid return envelope to return the completed measurement form with sign-offs (stylist and recipient family) and one Ziploc bag (containing one color ring, eight color swatches, one measuring tape, and eight measurement caps) to Wigs For Kids.

Q: How much time do I have to complete the initial consultation and return the measurement packet (including measurement form) via postal mail to Wigs For Kids?

Recipient families are asked to complete stage 3: measurement activities at their earliest convenience. If you believe that you cannot meet this timeframe, call us at +1.440.333.4433 or email us at, to ask for an extension. 

Q: What will happen at the Initial Consultation appointment?

During the appointment, your stylist will:

  1. Use the tools provided in the measurement packet to properly measure your child’s head.
  2. Help you select specific options (i.e., cap size, color, length, and desired hairstyle) for your child’s hairpiece.
  3. Co-sign the measurement form with you (as parent/guardian) to approve all selections made—including cap selection.

Q: When should I schedule the initial consultation appointment?

When your application is approved, Wigs For Kids will inform you via email. Once you receive this email notification, call your stylist to schedule your child’s initial consultation. 

Note: You will need to take the measurement packet with you to your appointment. On average, it takes five business days for the measurement packet to reach recipient families within the United States.  Please keep this in mind when scheduling the initial consultation appointment.

About Wigs For Kids

Wigs For Kids is a nonprofit organization that helps children suffering from hair loss stemming
from chemotherapy, radiation therapy, alopecia, trichotillomania, burns, and other medical
causes. Stylists and regular people just like you work together to give recipients the self-esteem
and self-image they deserve.


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