Documentation

Q: When do I submit documentation?

After your intake interview, you will be notified via text and letter that it is time to submit your supporting documents. 

Q: What documents do I need?

There are four (4) documents required to complete this step.

  1. The Wigs for Kids Medical Information Form, signed by your medical professional.
  2. Legal age document for the child (a copy of one of the following forms)
    1. Birth Certificate
    2. Passport or Visa
    3. Driver’s License, or State or Provincial ID
  3. Current color picture of the child showing hair loss
  4. Color picture of the child prior to hair loss, or color picture of a hairstyle they would like to wear

Do NOT send medical records.

Q: Why do I need to provide these documents?

We are required by law.  Wigs is Kids is a registered Section 501 (c)(3) non-profit charity serving children.  We are not funded by the federal government, and we must provide proof of our services.

Q: Where do I send these documents?

For fastest service, we prefer you submit these documents online through our secure document portal. (link https://www.wigsforkids.org/family-portal/)

If you prefer to send by mail, please send to:

Wigs for Kids
Attn: Recipient Department
24231 Center Ridge Road
Westlake, OH 44145

Q: I’ve submitted my documents, what happens next?

Your information will be processed by our team and reviewed by the Wigs for Kids Board of Directors for final approval. Once this process is completed, you will be notified by our team of your approval status and our team will prepare you for the next stage in the process.

Q: How long does the approval process take?

The review and approval process can take 10-15 business days. If you have not heard back from our office within this timeframe, please contact us at 440-333-4433 Option 5, or by email at recipients@wisgforkids.org.

About Wigs For Kids

Wigs For Kids is a nonprofit organization that helps children experiencing hair loss stemming from chemotherapy, radiation therapy, alopecia, trichotillomania, burns, and other medical causes. Stylists and regular people just like you work together to give recipients the self-esteem and self-image they deserve.


24231 Center Ridge Road Westlake, OH 44145

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