Measurements

Q: I received the approval email. What do I do now?

Your approval email confirms your child has been accepted in our program.  Following your approval email, you will be notified when a measurement packet is ready to be mailed. This email contains a shipment notification for your measurement packet.  Now is the time to schedule an appointment with your designated stylist to measure your child’s head for their hairpiece.

Q: How long does it take for the packet to arrive?

Depending on your location, measurement packets usually arrive within 10 business days and are sent via the United States Post Office (USPS). A tracking number for your packet is provided at the time of shipment.

Q: I am having trouble connecting with my stylist to set up the measurement appointment. What do I do?

Call our office at 440-333-4433 Option 5.  We will help you connect with your stylist if necessary.

Q: The packet has arrived. What should I do now?

Double-check your packet to ensure it is complete. Have your child practice wearing the wig cap to make sure they feel comfortable with it on for several hours at a time. You can also fill out the optional model release form and sponsor a child questionnaire at this time. 

Q: What do I need to bring to my measurement appointment?

Bring all contents of the packet to your appointment.

Q: What happens at the measurement appointment?

Your stylist will use the tools provided in the measurement packet to properly measure your child’s head to select the best fitting cap size and will help you select the available color and length options for your child’s hairpiece. They will also co-sign the included measurement form with you to approve all selections made.

Q: I missed my measurement appointment. What do I do?

Contact our office as soon as possible at 440-333-4433 Option 5 or by email at recipients@wigsforkids.org.

Q: I’ve completed the appointment. What do I do now?

Use the postage-paid return envelope provided in your packet to return the signed forms and contents of the Ziploc bag (containing 1 color ring, 8 color swatches, 8 measurement caps, and 1 measuring tape) as soon as possible.

Q: How long do I have to return the packet?

Completed packets must be returned within 5 days of the measurement appointment.

About Wigs For Kids

Wigs For Kids is a nonprofit organization that helps children experiencing hair loss stemming from chemotherapy, radiation therapy, alopecia, trichotillomania, burns, and other medical causes. Stylists and regular people just like you work together to give recipients the self-esteem and self-image they deserve.


24231 Center Ridge Road Westlake, OH 44145

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