Do you have questions about how the Recipient Program works?
Learn how our organization operates by browsing answers to these frequently asked questions. If your question isn’t answered here, contact us for more information at 440-333-4433 Option 5, or email us at recipients@wigsforkids.org.
Topics (Click to go directly to the section)
Q: What is Wigs For Kids?
Q: My child is losing their hair, what do I do?
Q: What types of hairpieces do you provide? Are partial hairpieces or toppers available?
Q: Do you help children with short-term hair loss?
Q: What do I get when I am approved for a hairpiece?
Q: How long does the hairpiece last?
Q: Can my child’s hairpiece have a curly texture?
Q: Will the hairpiece exactly match my child’s natural hair color? Do you offer highlights, lowlights, ombres, or fashion colors?
Q: How much does it cost to get a hairpiece for my child?
Q: How long does it take to receive a hairpiece?
Q: Can I place a rush order for my child’s hairpiece?
Q: Who is eligible to apply?
Q: What does the process look like?
Q: What will I need to complete this process?
Q: How do I find a stylist?
Q: Who submits the application?
Q: What information will I need to apply?
Q: Where do I apply?
Q: How long until I hear back about my application?
Q: When do I submit documentation?
Q: What documents do I need?
Q: Why do I need to provide these documents?
Q: Where do I send these documents?
Q: I’ve submitted my documents, what happens next?
Q: How long does the approval process take?
Q: I received the approval email. What do I do now?
Q: How long does it take for the packet to arrive?
Q: I am having trouble connecting with my stylist to set up the measurement appointment. What do I do?
Q: The packet has arrived. What should I do now?
Q: What do I need to bring to my measurement appointment?
Q: What happens at the measurement appointment?
Q: I missed my measurement appointment. What do I do?
Q: I’ve completed the appointment. What do I do now?
Q: How long do I have to return the packet?
Q: I’ve mailed back the packet. What happens next?
Q: How long will it take to receive my hairpiece?
Q: My child’s hair is growing back but my hairpiece is already on order. What do I do?
Q: I am moving and my hairpiece has been ordered. What do I do?
Q: How will I know my hairpiece is on its way?
Q: I received notification my hairpiece is on its way. What do I do now?
Q: Can you ship my hairpiece to a P.O. Box?
Q: Can you ship my hairpiece directly to my stylist?
Q: What comes with my child’s hairpiece?
Q: What do I need to bring to my styling appointment?
Q: What happens at the styling appointment?
Q: How long will the hairpiece last?
Q: How often should I wash my child’s hairpiece?
Q: Can I use my regular shampoo / conditioner to wash the hairpiece?
Q: Can I use a blow dryer to dry the hairpiece?
Q: Can I use a curling iron or flattening iron to style the hairpiece?
Q: Can my child sleep in their hairpiece?
Q: My child is very active. Will the hairpiece stay in place?
Q: Can my child swim while wearing the hairpiece?
Q: What if the hairpiece gets wet?
Q: Where can I find more tips on styling and maintaining my child’s hairpiece?
Q: My child has outgrown their hairpiece. Can I donate it?